Customer Support
Our #1 priority is keeping your team up and running at all times. With many years of experience in supporting Subversion, CVS, Git, Trac, Bugzilla, we will solve your problems expertly, promptly, and with a personal touch. You will communicate directly with our product and systems engineers.
| Personal | Business | Enterprise | |
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| Cost | Included | Included | Silver, Gold, Platinum |
| Support Service Level Agreements | |||
| Incident Response Time | Up to 2 days | 4 hours | 1 hour |
| Monthly Support Cases | 2 | Unlimited | Unlimited |
| Emergency Chat Support (24x7) |
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| Phone Support (24x7) |
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| Network Performance | |||
| 24x7 System Monitoring |
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| 99.9% Uptime SLA |
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| High Load Performance |
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| Disaster Recovery & Failover |
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| Training & Resources | |||
| Intro to Subversion Training ($100 value) |
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| Online Knowledgebase & Webinars | Help.Codesion.com | VIP Access | VIP Access |
| Subversion Online Training by CollabNet | From $198 / 2 hrs | From $198 / 2 hrs | From $198 / 2 hrs |
STAY CONNECTED
© 2012 CollabNet Inc.




Codesion has become the core of my business operations.