We have offices in China and the U.S.....Codesion is always up in all of our time zones and
our developers can always count on it being available.
- Greg Harris,
Product Manager
Jinfonet Software
Subversion Customer Support with Codesion
Our #1 priority is keeping your team up and running at all times. With over 5 years of experience in supporting Subversion, CVS, Trac, Bugzilla, we will solve your problems expertly, promptly, and with a personal touch
Direct access to engineers
With Codesion, you will communicate directly with our product and systems engineers. Codesion endeavours to provide each support request with the attention and dedication it requires until the issue is resolved.
| Enterprise | Standard | |
|---|---|---|
| Relevant plan |
Professional Edition Enterprise Edition |
Team Edition |
| Cost | Included in plan | Included in plan |
| Service Level Agreements | Enterprise | Standard |
| 99.9% Uptime SLA |  |
- |
| 24x7x365 Emergency chat support | |
- |
| Initial support response time | 4 hours | 2 days |
| Monthly support cases | Unlimited | 2 |
| Setup support | Custom | Quickstart |
| Access to Resources | Enterprise | Standard |
| Community Support | VIP | Standard |
| Named support contacts | 2 | 1 |
| 24x7 System monitoring | |
|
| Unlimited bug fix tickets | |
|
| KnowledgeBase & Webinars | |
|
| Network Performance | Enterprise | Standard |
| Priority performance under load | |
- |
| Prioritized disaster recovery efforts | |
- |
| BUY | Buy Now | Try Now | Why Buy? | Contact Sales | Products |  |
|---|---|---|
| PRICING | Comparison Table | Team Edition | Professional Edition | Enterprise Edition | |
| WHY CODESION | Features | Security | Cost Savings | Customers | Testimonials | In the Press |
*ABOUT CODESION:
SERVICE AND POLICIES :
Codesion has become the core of my business operations.
© 2010 Codesion Inc.
